Frequently asked questions & support.
Who is the team behind Moneda?
Are there prerequisites for signing up?
What is the difference between display name and username?
Can I download my account data?
What happens if I lose the device with my passkeys?
Can I lose my money with Moneda earnings?
Is my account balance private?
What is the risk level of using Moneda?
What are the different subscription plans?
When are fees charged to my account?
Can I cancel my subscription any time?
What happens if I change my subscription mid-period?
Does Moneda charge fees for transfers?
How does the earnings account work?
How does the Moneda Earnings Account generate returns for me?
Why is the Moneda Earnings Account interest so high?
What happens if a borrower defaults?
What happens if the liquidated amount is below the amount lent? Who pays the difference?
How does Moneda ensure my funds on the Earnings Account are secure?
Can I withdraw my funds and earnings from my Earnings Account at any time?
Are there lock-up periods for the Earnings Account?
What happens if I deposit or withdraw funds frequently?
Which blockchain network does Moneda use?
What is a Layer 2 (L2) blockchain?
**How does Moneda generate the high APY?**
What are Moneda’s Terms of Service?
What is Moneda’s Privacy Policy?
**Is Moneda available in my country?**
**Are the Moneda Current Accounts (EUR and USD) regulated?**
Do I need to pay taxes on my earnings?
Where can I get support if I have an issue?
Got ideas to make Moneda better?